Privacy Policy
At SIKHANI, we respect your privacy and are committed to protecting the personal information you provide when using our website.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information when you:
Contact us through our website
Submit an enquiry
Request product information
Place an order
Subscribe to updates or promotional communications
Create an account, if account registration is available
Interact with our website
The information we may collect includes:
Full name
Email address
Phone number
Billing address
Shipping address
Company or business name
Order information
Enquiry or message details
Payment-related information
IP address
Browser and device information
Website usage information
We only collect information that is reasonably necessary for providing our products, services, and website functionality.
2. How We Use Your Information
We may use the information we collect to:
Respond to enquiries and customer support requests
Process and manage orders
Provide information about our tools, equipment, and products
Communicate regarding purchases, deliveries, or enquiries
Improve our website and customer experience
Maintain website security
Prevent fraudulent or unauthorized activity
Analyse website traffic and performance
Send marketing communications where you have provided consent
Comply with legal and regulatory requirements
We do not sell your personal information to third parties.
3. Contact Forms
When you submit a contact form through our website, we may collect information such as your:
Name
Email address
Phone number
Subject
Message
This information is used only to respond to your enquiry, provide requested assistance, and maintain appropriate business records.
Please avoid submitting sensitive personal information through our contact forms unless specifically requested.
4. Orders and Payments
If our website allows online purchases, we may collect information required to process your order.
This may include:
Customer name
Contact details
Billing information
Shipping information
Products purchased
Order history
Payment transactions may be processed through third-party payment providers.
We generally do not directly store complete payment card information when payments are handled by an external payment processor.
Payment providers may process your information according to their own privacy policies and security practices.
5. Cookies
Our website may use cookies and similar technologies to improve functionality and understand how visitors use the website.
Cookies may be used to:
Remember website preferences
Maintain shopping cart functionality
Improve website performance
Analyse website traffic
Support security features
Measure advertising effectiveness
Provide relevant content
You can control or disable cookies through your browser settings.
Please note that disabling certain cookies may affect some features of the website.
6. Analytics
We may use website analytics services to understand visitor activity and improve our website.
Analytics information may include:
Pages visited
Time spent on pages
Device type
Browser type
Approximate geographic location
Referral source
Website interactions
This information is generally used for statistical and website improvement purposes.
7. Marketing Communications
If you choose to receive promotional communications from us, we may send information regarding:
New products
Special offers
Promotions
Product updates
Company announcements
You may unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us directly.
Operational communications relating to an order or enquiry may still be sent where necessary.
8. Sharing of Personal Information
We may share personal information with trusted third parties when necessary to operate our business.
These may include:
Hosting providers
Website service providers
Payment processors
Delivery and courier companies
Email service providers
Analytics providers
IT and security providers
Professional advisers
We only share information where reasonably necessary for providing the relevant service.
We may also disclose information where required by law, legal process, court order, or government authority.
9. Data Security
We take reasonable technical and organizational measures to protect personal information against:
Unauthorized access
Loss
Misuse
Alteration
Disclosure
Destruction
However, no method of internet transmission or electronic storage is completely secure.
While we take reasonable steps to protect your information, we cannot guarantee absolute security.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.
Information may also be retained where required for:
Legal obligations
Accounting records
Tax requirements
Transaction records
Dispute resolution
Fraud prevention
Security purposes
When information is no longer required, we may securely delete or anonymize it.
11. Your Privacy Rights
Depending on your location and applicable privacy laws, you may have rights regarding your personal information.
These may include the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your information
Object to certain processing activities
Request restriction of processing
Withdraw consent
Request a copy of certain information
Opt out of marketing communications
To make a privacy-related request, contact us using the details provided below.
We may need to verify your identity before processing certain requests.
12. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, or content of third-party websites.
We recommend reviewing the privacy policy of any external website before providing personal information.
13. Third-Party Services
Our website may use third-party services such as:
Google Analytics
Google Maps
Payment gateways
Delivery providers
Social media platforms
Advertising platforms
Email marketing services
Website hosting services
These third parties may process information according to their own privacy policies.
14. Children’s Privacy
Our website and products are not specifically directed toward children.
We do not knowingly collect personal information from children where parental or legal consent would be required.
If you believe that a child has provided personal information through our website, please contact us so appropriate action can be taken.
15. International Data Transfers
Some of our service providers may operate or store information in countries other than your country of residence.
Where applicable, personal information may therefore be transferred internationally.
We take reasonable steps to ensure that such transfers are handled according to applicable privacy requirements.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
Changes to our website
Changes to our services
Changes to technology
Changes to legal requirements
Changes to our business practices
When changes are made, the updated date at the top of this Privacy Policy will be revised.
We encourage visitors to review this page periodically.
17. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact us:
SIKHANI
Address:
1021 E Lincolnway Unit # 1895 Cheyenne, WY 82001
Email:
info@sikhani.com
Phone:
+1 307 449 29 55