Terms & Conditions
Welcome to SIKHANI
These Terms & Conditions govern your use of SIKHANI and any purchases, enquiries, or services made through our website.
By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
1. About Us
We sell tools, equipment, hardware, construction-related products, accessories, safety products, and other related items.
2. Website Use
You agree to use this website only for lawful purposes.
You must not:
- Use the website for fraudulent or illegal activity
- Attempt to gain unauthorized access to our systems
- Interfere with website security or performance
- Upload malicious software or harmful content
- Copy or misuse website content without permission
- Submit false or misleading information
We reserve the right to restrict or terminate access where misuse is suspected.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and availability are accurate.
However:
- Product colors may vary slightly from images
- Packaging may change without notice
- Measurements may have minor variations
- Product images may be for illustration purposes
- Specifications may be updated by manufacturers
Customers should review product specifications carefully before purchasing.
If you require a specific size, model, material, compatibility, or specification, please contact us before placing your order.
4. Pricing
All prices displayed on the website are subject to change without notice.
Prices may or may not include applicable taxes depending on your location and our business setup.
Additional charges may apply for:
- Delivery
- Shipping
- Installation
- Special handling
- Taxes
- Customs or import charges
Any applicable charges will normally be communicated during checkout or before order confirmation.
5. Orders
Submitting an order does not automatically guarantee acceptance.
We reserve the right to cancel or refuse an order for reasons including:
- Product unavailability
- Incorrect pricing
- Incorrect product information
- Payment failure
- Suspected fraudulent activity
- Delivery restrictions
- Technical errors
An order is considered accepted once we confirm it or begin processing it.
6. Payment
Payment methods available on the website may include card payments, bank transfers, cash on delivery, or other approved payment methods.
You agree to provide accurate and complete payment information.
Where third-party payment processors are used, payment processing may also be subject to their own terms and privacy policies.
7. Product Availability
Products are subject to availability.
Items shown as available may occasionally become unavailable due to:
- Inventory changes
- Supplier delays
- Stock errors
- High demand
If an ordered product becomes unavailable, we may offer:
- A replacement
- A later delivery date
- Store credit
- A refund
8. Delivery
Delivery times are estimates unless specifically guaranteed in writing.
Delays may occur due to factors beyond our reasonable control, including:
- Courier delays
- Weather conditions
- Supplier delays
- Customs
- Public holidays
- Incorrect delivery information
- Force majeure events
Customers are responsible for providing a complete and accurate delivery address.
We are not responsible for delays resulting from incorrect customer information.
9. Inspection Upon Delivery
Customers should inspect products as soon as reasonably possible after delivery.
If an item arrives damaged, incorrect, incomplete, or defective, please contact us promptly.
Where possible, retain:
- Original packaging
- Delivery documents
- Photographs of the item
- Photographs of the packaging
- Order confirmation
These may be required when reviewing a return or damage claim.
10. Returns and Refunds
Returns, exchanges, and refunds are governed by our separate Refund & Return Policy.
Customers are responsible for reviewing that policy before placing an order.
11. Product Use and Safety
Customers are responsible for using tools and equipment correctly and safely.
You should:
- Read manufacturer instructions
- Use appropriate protective equipment
- Follow safety recommendations
- Ensure the product is suitable for the intended task
- Use qualified professionals where required
We are not responsible for injury or damage resulting from improper use, misuse, unauthorized modification, or failure to follow safety instructions.
12. Professional Installation
Certain products may require professional installation.
Where installation is not provided by us, customers are responsible for arranging installation by a suitably qualified person.
Incorrect installation may:
- Damage the product
- Reduce performance
- Create safety risks
- Affect manufacturer warranties
13. Warranties
Some products may include a manufacturer’s warranty.
Warranty periods and conditions vary by manufacturer and product.
Where applicable, warranty coverage may exclude:
- Normal wear and tear
- Misuse
- Accidental damage
- Incorrect installation
- Unauthorized repairs
- Improper maintenance
- Commercial use where excluded by the manufacturer
Please contact us for warranty information relating to a specific product.
14. Intellectual Property
All website content, including:
- Logos
- Text
- Graphics
- Website design
- Product presentation
- Images owned by us
- Branding
is owned by or licensed to SIKHANI unless otherwise stated.
You may not copy, reproduce, distribute, or commercially use our content without written permission.
15. Third-Party Links
Our website may contain links to third-party websites.
We do not control these websites and are not responsible for their:
- Content
- Security
- Products
- Privacy practices
- Terms
Visiting third-party websites is at your own risk.
16. Limitation of Liability
To the extent permitted by applicable law, SIKHANI will not be liable for indirect, incidental, special, or consequential losses arising from your use of the website or products.
Nothing in these Terms & Conditions excludes liability where exclusion is prohibited by law.
Your statutory consumer rights remain unaffected where applicable.
17. Force Majeure
We are not responsible for delays or failure to perform obligations caused by circumstances outside our reasonable control.
Examples may include:
- Natural disasters
- Severe weather
- War
- Civil disturbance
- Government action
- Transport disruption
- Supplier interruption
- Telecommunications failure
- Major technical outages
18. Privacy
Personal information collected through the website is handled according to our Privacy Policy.
By using our website, you acknowledge that you have reviewed our Privacy Policy.
19. Changes to These Terms
We may update these Terms & Conditions from time to time.
The latest version will be published on this page with the updated revision date.
Continued use of the website after changes are published constitutes acceptance of the updated terms where permitted by law.
20. Governing Law
These Terms & Conditions are governed by the laws.
Any disputes will be handled in accordance with the applicable laws and courts of that jurisdiction, subject to any mandatory consumer protections.
17. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact us:
SIKHANI
Address:
1021 E Lincolnway Unit # 1895 Cheyenne, WY 82001
Email:
info@sikhani.com
Phone:
+1 307 449 29 55